Privacy Policy
Privacy and Data Collection Policy
Effective Date: May 22, 2024
1. Introduction
Renew Home Solutions, Inc. ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Data Collection Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data.
2. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: Name, email address, phone number, and other contact details.
- Usage Data: Information about how you use our website, including IP addresses, browser type, operating system, pages visited, and time spent on each page.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track the activity on our website and store certain information.
3. How We Use Your Information
The information we collect is used for various purposes, including:
- To provide, operate, and maintain our website and services.
- To improve, personalize, and expand our website.
- To understand and analyze how you use our website.
- To develop new products, services, features, and functionality.
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
- To process your transactions and manage your orders.
- To find and prevent fraud.
4. Sharing Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf and need access to such information to carry out their work.
- For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- With Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
5. Data Security
We use appropriate technical and organizational measures to protect the personal information we collect and process. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact information below.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@renewhomegroup.com
- By phone number: (904) 788-0604
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Opening hours
Monday 9am-10pm
Tuesday 9am-10pm
Wednesday 9am-10pm
Thursday 9am-10pm
Friday 9am-10pm
Saturday 8am-1pm
Sunday 10am-6pm
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